Shipping policy

Processing Time

Most items are made to order and ship within 2–3 business days. Once processed, tracking info is sent to the email provided at checkout.

Estimated Delivery Time

Typical U.S. delivery time is 4–5 business days. Delays may occur during peak seasons or due to carrier issues.

International Orders

Customs duties, taxes, and related fees are the responsibility of the customer. We are not liable for delays caused by customs.

Lost or Delayed Packages

If your order hasn’t arrived after 60 days from purchase, please contact us at support@madplumcreative.com for resolution.